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The People

Michael Robbins has over 40 years experience as a professional tourism consultant, having worked throughout Canada, as well as in the US, New Zealand/Australia, Southeast Asia, Africa, the Middle East, Eastern Europe and the Caribbean. With an environmental planning educational background it has been natural for Michael to focus his professional career on planning and developing more sustainable tourism models – tourism that considers the triple bottom line: economic, social and environmental. He began his career in 1979 with a large Canadian multi-disciplinary company (Marshall Macklin Monaghan), moved to New Zealand to work for a similar type of company for 3 years and then founded his own boutique management consulting firm in 1994.
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Jill Vandal has over 30 years as a professional tourism consultant working with clients across Canada and internationally including Scotland, Bolivia and Jamaica. Jill has a rather eclectic professional career path and one that serves her clients well. She has managed and marketed a large children’s camp in Algonquin Park, spent time in Ottawa working for the Federal government in consumer affairs and been active in the sporting world, developing and nurturing synchronized swimming coaches, athletes and volunteer leaders in Saskatchewan and Ontario. She continues to apply that interest in mentoring and supporting the skills of others through the design and delivery of webinars supplemented by 1:1 coaching of tourism operators as they develop new experiences. During the initial months of the Covid-19 pandemic, Jill joined forces with other tourism colleagues to form The Rhubarb Collective, a volunteer effort hosting weekly conversations and connections exploring issues and opportunities.
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D’Arcy McKittrick has worked as a tourism industry management consultant for more than 30 years, and has shifted to full-time teaching at Fleming College (Project Management, Post Graduate Certificate), as well as Trent University (Geography of Tourism, Undergraduate). For a short time (1988-1992) he was the General Manager of a four season, five stars Ontario golf and conference resort. In successfully completing more than 250 assignments for private and public sector clients in the tourism industry, D’Arcy has provided tourism development planning, market research, market and financial feasibility studies, business planning, and economic benefits analysis services. He now lends his guidance and insight to consulting projects on an as-need basis.
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